Privacy Policy
Last updated: 13 March 2026
Information We Collect
We collect information you provide when creating an account, placing an order, or contacting us. This includes your name, email address, delivery address, phone number, and payment details.
We also collect certain information automatically when you visit our website, including your IP address, browser type, device information, and browsing behaviour through cookies and similar technologies.
How We Use Your Information
- To process and deliver your orders
- To manage your account
- To send order updates and delivery notifications
- To send marketing communications (only with your consent)
- To improve our website and services
- To prevent fraud and ensure security
- To comply with legal obligations
Data Sharing
We share your information only with trusted third parties who help us operate our business, such as delivery partners, payment processors, and customer service providers. We never sell your personal data to third parties.
We may also share your data when required by law or to protect our legal rights.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you close your account, we will delete or anonymise your data within 90 days, unless we are required by law to retain it for longer.
Cookies
We use cookies to provide essential site functionality, remember your preferences, and analyse site usage. You can manage cookie preferences in your browser settings. For full details, please see our Cookie Policy.
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Delete your personal data
- Restrict the processing of your data
- Object to the processing of your data
- Port your data to another service
You can manage your data from your account settings or by contacting us.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "last updated" date.
Contact Us
If you have questions about this policy, please get in touch.